Title:	DECISION SUPPORT SYSTEM FOR WEIGHTING BALANCED SCORECARD PERFORMANCE MEASURES
Author(s):	Myung Ho Sohn , Ho Seok Moon
ISBN:	972-8924-09-7
Editors:	Nuno Guimarães, Pedro Isaías and Ambrosio Goikoetxea
Year:	2006
Edition:	Single
Keywords:	Corporate Strategy, Environmental Forces, Balanced Scorecard, Decision Support System.
Type:	Full Paper
First Page:	209
Last Page:	216
Language:	English
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Full Contents:	click to dowload
Paper Abstract:	This paper investigates the relationship between corporate strategy, environmental forces and the weighting of the Balanced Scorecard performance measures. Based on the relational evidence, we attempt to develop the weight decision support system. Corporate strategies were examined under the Miles and Snow’s framework, where strategic types are categorized into prospectors, defenders, analyzers, and reactors. Environmental forces were examined based on the work by Miller and Friesen (1983), where environmental forces are divided into dynamism, heterogeneity, and hostility. Using a sample of Korean companies, we found substantial evidence that there exists the relationship between corporate strategy, environmental forces, and the weighting of the BSC performance measures. This finding suggests that firms should consider these factors simultaneously in order to establish a viable performance measurement system. The paper also attempted to implement the empirical regularity into a practical system named the WDSS. One of the distinguishing features underlying our proposed system lies in the application of new methods: the dense-region-finding technique and the similarity metrics. The proposed system is believed to be of great benefit to firms planning to introduce a performance measurement system.
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