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Title:
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COMPARING BARRIERS TO DIGITAL
TRANSFORMATION BETWEEN SMALL
AND MEDIUM-SIZED AND LARGE ENTERPRISES |
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Author(s):
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Philip Johannesson, John Sinha, Sven Packmohr and Henning Brink |
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ISBN:
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978-989-8704-47-4 |
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Editors:
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Piet Kommers, Inmaculada Arnedillo Sánchez and Pedro Isaías |
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Year:
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2023 |
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Edition:
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Single |
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Keywords:
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Digital Transformation, Small and Medium-Sized Enterprises, Large Enterprises |
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Type:
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Full Paper |
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First Page:
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76 |
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Last Page:
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84 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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With the rise of modern digital connectivity technologies, Digital Transformation (DT) is now an issue for most
companies across almost all industries. DT is an evolution to digitalizing internal processes, offering digital services and
products, and improving the customer experience. Prior studies have explored different barriers that hinder successful
DT. Our study follows a quantitative design to explore further how these barriers are perceived by staff at small and
medium-sized enterprises (SMEs) compared to larger enterprises (LEs). Our sample comprises participants from
189 SMEs and 221 LEs. In general, results indicate a somewhat similar perception of their DT processes. In detail,
setting up new positions to manage DT poses a more intense barrier for SMEs. |
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