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Title:      CITIZEN IDENTIFICATION IN CONTEXT OF ELECTRONIC GOVERNANCE - THE CASE OF MOZAMBIQUE
Author(s):      Paulo Maculuve and Luis Amaral
ISBN:      978-989-8704-47-4
Editors:      Piet Kommers, Inmaculada Arnedillo Sánchez and Pedro Isaías
Year:      2023
Edition:      Single
Keywords:      Citizen, Citizen Identification, Interoperability, Electronic Governance, Working Systems
Type:      Full Paper
First Page:      161
Last Page:      170
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      An efficient citizen identification system is fundamental in the context of the digital economy, both for the citizen and for the state as a public service provider and promoter of social justice, as there will be no justice without a correct identification of the actors, with the risk of penalizing the innocent and glorifying the ceremonious (Hoover, 1972). The Mozambican Citizen Identification System (CIDS), based on the Information and Communications Technologies (ICTs) potentials, is being improved, therefore, the purpose of this article is to describe the current situation, its problems and forward some ideas to overcome the current problems, based on the Working Systems Theory (WST) (Alter, 2008). Therefore, at the end of the article, recommendations are presented focused on the rationalization of the identification system, aiming at proposing a Conceptual Model that maximizes the ICT potentials, interoperable and working system.
   

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