Title:	CITIZEN IDENTIFICATION: CONCEPTS, PRINCIPLES AND OPINIONS - THE CASE OF MOZAMBIQUE
Author(s):	Paulo Maculuve and Luis Amaral
ISBN:	978-989-8704-38-2
Editors:	Piet Kommers, Inmaculada Arnedillo Sánchez and Pedro Isaías
Year:	2022
Edition:	Single
Keywords:	Citizen Identification, Interoperability, E-Governance
First Page:	237
Last Page:	242
Language:	English
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Paper Abstract:	Citizen identification system in a digital economy context is fundamental for the citizen but also for the State in its role as a public service provider. Even for the legal system, since justice cannot be enforced in the absence of accurate identification of the players, under the risk of punishing the innocent and glorifying the criminals. Therefore, indubitable identity is also a social justice element (Hoover, 1972). A variety of identification methods have been developed, throughout the years, to ensure indubitable identity. The use of biometrics has been effective and, with technological development, many innovative technologies have been used, such as smart cards that allow the portability of biometric information as part of Citizen Identification. The Mozambican citizen identification system (ID System) is evolving. In the context of several strategic reforms of the public sector in Mozambique, particularly e-governance, many initiatives were carried out to enhance the identification system. However, there are still challenges concerning interoperability, process alignment and the boosting of Information and Communication Technologies (ICT) potential. At the end of this paper, conclusions and recommendations focused on the rationalization, process alignment and enhancement of the ID System are presented, through the development of an Institutional and Logic Model of the Mozambican citizen Identification system, to ensure that the Information System concept (processes, people, and technology) is rationalized, according to the work systems theory (Alter, 2013).
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