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Title:      CHALLENGES OF ELECTRONIC RECORD DEPLOYMENT: WHAT DO EXPERTS REVEAL IN THEIR ONLINE DISCUSSIONS
Author(s):      Urvashi Sharma, Julie Barnett, Malcolm Clarke, Guy Fitzgerald
ISBN:      978-972-8939-70-0
Editors:      Mário Macedo
Year:      2012
Edition:      Single
Keywords:      Innovation deployment, Electronic Medical Record Electronic Health Record, Online discussion forums, qualitative research, case study
Type:      Full Paper
First Page:      123
Last Page:      130
Language:      English
Cover:      cover          
Full Contents:      click to dowload Download
Paper Abstract:      Information Systems (IS) innovations in healthcare sector are seen as panacea to control burgeoning demand on healthcare resources and lack of streamlining in care delivery. One particular manifestations of such innovation is electronic records in its two forms: the Electronic Medical Records (EMR) and the Electronic Health Records (EHR). However, deployment efforts concerning such innovations have encountered a rough terrain and have been slow. This paper investigates the issues that affect IS innovation deployment in the field of healthcare. This research adopted qualitative longitudinal case study methodology, which involved the deployment of electronic records in the US. Data was collected through online discussion threads; and was analysed thematically. This research indicates that there are nine attributes of IS innovation deployment in healthcare; and these are design, efficiency, optimality, legitimacy, acceptance, demand and efficacy, expertise, interaction, and trust.
   

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