Title:
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CARROT-AND-STICK PROCEDURE WITHOUT CARROTS: VICARIOUS PUNISHMENT PROMPTS AND SYSTEM TRANSPARENCY IN E-LEARNING GROUPS |
Author(s):
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Filipa Stoyanova and Nicole C. Krämer |
ISBN:
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978-989-8704-14-6 |
Editors:
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Piet Kommers, Boyan Bontchev and Pedro Isaías |
Year:
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2020 |
Edition:
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Single |
Keywords:
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Vicarious Punishment, Transparency, Prompting, E-Learning, Online Collaboration, CSCL |
Type:
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Full |
First Page:
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99 |
Last Page:
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110 |
Language:
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English |
Cover:
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Full Contents:
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click to dowload
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Paper Abstract:
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A common cause for low satisfaction with group work in online courses is that teammates might be inactive and need to
be prompted to take up work. Here, we specifically focus on the question of whether it is beneficial when the visualization
of inactivity by the system is accompanied by negative consequences. In a field experiment in an online learning course
we combined repeated questionnaires and behavioral data to examine whether vicarious punishment and transparency
improve users behavior (e.g. participation) and subjective perception (e.g. teamwork satisfaction). In a 2(x2)
between-subjects design (N = 81, conducted over the course of 4 weeks), an abstract system signaled inactivity, whereby
inactive teammates (confederates) were publicly addressed by name or not (vicarious punishment/no vicarious punishment
condition). Additionally, to gain insights into how much needs to be known about the systems functioning, in the vicarious
punishment condition participants were informed about the systems functionality in more/less detail, i.e. the systems
transparency was varied (high/low transparency condition). Participation equality predicted teamwork satisfaction.
Vicarious punishment led to more constructive prompts, but less observability of others, i.e. the ability to estimate others
contribution, which was even lower in the transparency condition. However, transparency revealed participants to be more
afraid and a negative correlation with number of contributions emerged. |
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