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Title:
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APPROACHES TO EVALUATION OF WEBSITES FOR PUBLIC SECTOR SERVICES |
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Author(s):
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Michael Middleton |
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ISBN:
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978-972-8924-35-5 |
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Editors:
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Piet Kommers (series editors: Piet Kommers, Pedro Isaías and Nian-Shing Chen) |
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Year:
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2007 |
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Edition:
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Single |
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Keywords:
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e-Government; Evaluation; Websites; |
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Type:
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Short Paper |
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First Page:
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279 |
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Last Page:
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283 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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A brief review of developments in evaluation of e-government Websites is undertaken in order to introduce an instrument
which is presently being tested for evaluating such sites, and which is available from the author. This instrument enables
assessment and comparison of Websites according to criteria grouped under the categories of Security and privacy;
Usability; Content; Services; Citizen participation; and Features. |
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