Title:	ANALYSIS AND COMPARISON OF EXISTING MATURITY MODELS FOR BUSINESS PROCESSES
Author(s):	Lisa Hamann, Gerrit Tamm, Sascha Kämpfer
ISBN:	978-972-8939-82-3
Editors:	Piet Kommers and Pedro Isaías
Year:	2013
Edition:	Single
Keywords:	Business Process Management (BPM); Business Process Maturity Model (BPMM); Capability Maturity Model Integration (CMMI); Successful, Continuous, Efficient
Type:	Short Paper
First Page:	329
Last Page:	332
Language:	English
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Paper Abstract:	The continuous optimization of business processes is becoming an increasingly important factor for a company’s long-term success. Maturity models for business processes aim at maintaining a distinct quality of processes and help to determine the maturity level of the processes and the company’s maturity. Previous research has shown the lack of transparency and standardization for maturity models. In particular, existing maturity models were not scientifically compared and evaluated among themselves. Uncertainty and unawareness in selection and application of adequate maturity models can be observed in applied science and practice. The aim of the scientific work was to evaluate existing business process maturity models in terms of strengths and weaknesses in order to provide a comprehensive and reliable knowledge-based on specific evaluation criteria setting. The conclusions have been used to take advantage of one of the pre-chosen models to measure the maturity of a business process. The examined models were CMMI, BPMM-OMG, PEMM and EDEN. The applied methodology consists of literature research, empirical findings and practical application. The empirical findings comprise a purpose-made questionnaire and an outcome weighted in terms of importance and / or appliance. A particular challenge of the research was to compare the different maturity models based on their criteria, scales and general scope.
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