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Title:
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AN APPLICATION TO SUPPORT FIELD TECHNICIANS IN THEMAINTENANCE OF WI-FI HOTSPOTS IN THE TOWNSHIP OFMAKHANDA |
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Author(s):
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Gibson Munene Muriithi, Nomusa Dlodlo and Alfredo Terzoli |
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ISBN:
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978-989-8704-26-9 |
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Editors:
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Piet Kommers and Pedro Isaías |
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Year:
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2021 |
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Edition:
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Single |
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Keywords:
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Cross-Platform, APIs, Mobile Application, WiFi |
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Type:
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Short |
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First Page:
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298 |
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Last Page:
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302 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Today, the internet is an essential part of people's lives as it is used every day in communication, education, business, and
government-related services. Therefore, there is a need to ensure that internet connectivity is stable to help people,
businesses, and schools achieve their optimum productivity. A local wireless service provider (WISP) called Khula Tech
is about to start the roll-out of some WiFi hotspots in the township of Makhanda in South Africa. To ensure a satisfactory
up-keep of the hotspots, and given a limited workforce with a limited skill set, a mobile application called Khula Tech
Network Management System (KTNMS) was developed in this research to help the technicians working in the field. The
application will be integrated into the WISP back-end systems of Splynx and Ubiquiti Network management (UNMS) to
automate the back-end operations as much as possible. Splynx is an inventory management system. UNMS monitors the
network for any breakdowns. The application is a cross-platform mobile application that is supported on Android and iOS
devices. |
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