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Title:
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ACHIEVING INTEGRATION OF ICTs WITH BUSINESS PROESSES: INSIGHTS FROM SMEs |
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Author(s):
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Ms Helen Shiels , Dr Ronan Mcivor , Professor Dolores Oreilly |
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ISBN:
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972-98947-0-1 |
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Editors:
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António Palma dos Reis and Pedro Isaías |
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Year:
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2003 |
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Edition:
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2 |
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Type:
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Short Paper |
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First Page:
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750 |
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Last Page:
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754 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper presents an analysis of a pilot study of 24 SMEs, which seeks to elicit the various determinants of employing information and communication technologies (ICTs) and the level of sophistication of use. The paper analyses the approach used to facilitate the introduction and implementation of ICTs, with a view to achieving integration with business processes. A conceptual model provides a framework for determining the level of sophistication of SMEs in their exploitation of ICTs. Initial findings highlight that characteristics of the firm and industry sector are contributory factors to the extent of this adoption and exploitation. |
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