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Title:
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A SYSTEMATIC REVIEW ON THE IMPLEMENTATION
OF BUSINESS INTELLIGENCE AT FEDERAL
UNIVERSITIES |
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Author(s):
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Thiago Rizzi Santos, Marcos Wagner S. Ribeiro, Weuler Borges Santos, Lucas Rodrigues Costa
and Carlos Gabriel S. Stédile |
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ISBN:
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978-989-8704-34-4 |
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Editors:
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Pedro Isaías and Hans Weghorn |
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Year:
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2021 |
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Edition:
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Single |
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Type:
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Full |
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First Page:
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85 |
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Last Page:
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92 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Institutions (companies or organizations) due to the high level of complexity of their processes and the need to expand
competitive advantages make use of Management Information Systems (MIS) to give their managers correct and
immediate information for decision-making. Specifically, federal universities, that search for other objectives (quality,
efficiency in their final area - education) also depend on these same MIS to achieve their management objectives.
However, the lack of data systematization, lack of systems models, and a wide and complex decision-making structure
make these institutions have difficulties in presenting their information correctly, unified, and standardized. From this
context, this paper presents a Systematic Literature Review (SLR) on the implementation process of Business Intelligence
(BI) in federal institutions of education with the premise of characterizing the information model contained in these
institutions. As a methodology, a Systematic Review was established with an emphasis on three aspects: delimitation of
the theme; review protocol and conducting the review. The results obtained in the analysis point towards the use of Big
Data and Data Mining to support decision-making. |
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