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Title:
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A SYSTEMATIC REVIEW ON SMART CITY SERVICES
AND IOT-BASED TECHNOLOGIES |
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Author(s):
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Firat Bestepe and Sevgi Ozkan Yildirim |
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ISBN:
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978-989-8533-87-6 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías, Philip Powell, Pascal Ravesteijn and Guido Ongena |
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Year:
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2019 |
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Edition:
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Single |
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Keywords:
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Internet of Things, Smart Services, User Acceptance, Adoption, Systematic Literature Review |
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Type:
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Short Paper |
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First Page:
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255 |
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Last Page:
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259 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Due to the technological developments, Internet of things (IoT) has become a real phenomenon. Accordingly, many
IoT-based smart concepts appeared in our daily lives such as smart home, smart healthcare and smart city. There are
several factors accelerating or hindering the adoption of such new services and concepts. So, the acceptance of IoT-based
smart services is critical and should be analyzed carefully. In this study, we aimed to prepare a proper starting point for
future studies on end user acceptance of smart city services and IoT technologies by presenting a comprehensive
systematic review of literature. We got 34 articles focusing on the adoption of IoT-based services with a model-based
approach among initially resulted 237 papers. Our findings indicate that the adoption of smart services is getting more
and more popular in recent years, especially in Asian countries. We also see that most reviewed studies prefer to develop
integrated adoption models and deploy the factors of technology acceptance model (TAM). Additionally, our review
results show that the researchers studying on this field generally use demographics in adoption models, mostly as control
variables. This paper presents valuable findings lightening up the way of researchers who want to develop an adoption
model for IoT-based smart services. |
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