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Title:
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A PROCEDURE FOR AUTOMATIC ADAPTATION
TO THE USER IN INTELLIGENT VIRTUAL AGENTS |
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Author(s):
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Mattias Wahde |
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ISBN:
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978-989-8533-91-3 |
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Editors:
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Katherine Blashki and Yingcai Xiao |
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Year:
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2019 |
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Edition:
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Single |
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Keywords:
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Task-Oriented Agents, Intelligent Virtual Agents, User Adaptation |
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Type:
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Short Paper |
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First Page:
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353 |
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Last Page:
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357 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper describes procedures for improving the functionality of task-oriented intelligent virtual agents (IVAs) and
carrying out adaptation to the user in such agents. The functionality improvement is based on automatic extension of
input patterns (rules), using a database of interchangeable phrases. This extension results in greater flexibility both
regarding the users input and the agents output. The adaptation to the user relies on a complexity measure, allowing the
agent to assess the level of complexity of the users input and thus to adapt the complexity level of its response. For the
case of a simple travel information agent, the pattern extension procedure resulted in an increase in the number of
available patterns of around a factor 20, greatly enhancing the agents capacity of adapting its output to the user. |
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