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Title:
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A LINKED OPEN DATA AND SEMANTIC CITIZEN VOCABULARY FOR PUBLIC ADMINISTRATION: A FIRST EXPLORATION AND IMPLEMENTATION |
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Author(s):
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Martijn Hartog and Bert Mulder |
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ISBN:
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978-989-8533-72-2 |
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Editors:
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Piet Kommers, Tomayess Issa, Pedro Isaías and Ana Hol |
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Year:
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2017 |
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Edition:
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Single |
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Keywords:
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Linked Open Data, Semantic Web, Citizen Vocabulary, Public Administration, Participatory Society |
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Type:
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Full Paper |
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First Page:
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115 |
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Last Page:
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125 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Citizen participation and structural involvement in a participatory society and public administration becomes more extensive in The Netherlands as digital developments are vastly implemented. The difference in language and definitions from the system-world of professionals and the life-world of citizens feed a mutual incomprehensibility. Establishing more confidence and avoiding miscommunications in collaborations between public administrations and the participatory society a citizen vocabulary was realized at the Municipality of The Hague in a Linked Open Data format, defining relationships, qualities, mapping the structure of a knowledge domain, concepts that are machine readable using XML, RDF and SPARQL. This study concludes with the potential added value of a citizen vocabulary: improving citizens queries by standardizing terms, optimizing search results by improving their selection, organizing information, and adding statements. In practice the vocabulary could be integrated into websites and apps as part of the ontologies that governments use. |
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