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Title:
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A FRAMEWORK FOR ANALYZING & COMPARING E-BANKING CAPABILITIES |
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Author(s):
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Arwa F. Al Saud , Ali E. Abdallah |
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ISBN:
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972-98947-5-2 |
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Editors:
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Pedro Isaías, Piet Kommers and Maggie McPherson |
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Year:
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2004 |
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Edition:
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1 |
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Keywords:
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E-banking, e-commerce,
e-capabilities, measure, comparison, evaluation methods, mathematical models. |
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Type:
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Full Paper |
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First Page:
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179 |
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Last Page:
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186 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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E-banking offers crucial services for e-society. Without e-payment most e-commerce and e-business services wouldnt
have existed. The state of e-banking greatly varies depending on a number of criteria such as country, brand and culture.
The aim of this paper is to introduce a conceptual framework for understanding, analyzing, evaluating and comparing ebanking
capabilities. The framework identifies key qualitative factors for analyzing e-banking services targeted at a
specific market together with appropriate quantitative methods for providing useful measurements of these factors. Much
of the e-banking studies can be seen as specific instances of applying this framework. |
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