Title:
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A FEATURE-BASED TOOLKIT FOR ELECTRONIC CONTRACT NEGOTIATION AND RENEGOTIATION |
Author(s):
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Daniel Avila Vecchiato, Maria Beatriz Felgar de Toledo, Marcelo Fantinato, Itana Maria de Souza Gimenes |
ISBN:
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978-972-8939-25-0 |
Editors:
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Bebo White, Pedro IsaĆas and Diana Andone |
Year:
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2010 |
Edition:
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Single |
Keywords:
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Business Process Management, e-contracts, contract negotiation, contract renegotiation, e-services. |
Type:
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Full Paper |
First Page:
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3 |
Last Page:
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10 |
Language:
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English |
Cover:
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Full Contents:
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click to dowload
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Paper Abstract:
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E-contracts usually describe inter-organizational business processes defining e-services to be provided and consumed as well as non-functional requirements such as Quality of Service (QoS). Organizations involved in a cooperation need to provide explicit guarantees in an e-contract, which can involve renegotiation of contractual clauses, penalty application or intervention in the process execution. In this paper, feature modeling is used to represent e-services, QoS attributes and control operations to be triggered when QoS attribute levels are not met. In addition, it describes FeatureContract, a toolkit to support contract establishment based on features. An application example is exploited to show the proposed approach feasibility. The main contributions are related to improved structure and reuse in information in e-contracts |
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