e-Commerce 2004 Proceedings

ec2004 Proceedings of the IADIS International Conference on e-Commerce

Lisbon, Portugal 14-16 December 2004

Edited by Nitya Karmakar and Pedro Isaías

ISBN (Book): 972-98947-8-7
ISBN (CD-ROM):

Titles Published in This Volume

THE IMPACT OF E-BUSINESS ON MARKET STRUCTURE THE CASE OF THE AUTOMOTIVE INDUSTRY
Daniel Nepelski

MUSIC-4YOU.COM ? DIGITAL MUSIC E-COMMERCE CASE-STUDY
Carlos Serrão

UNDERSTANDING THE LACK OF ADOPTION OF E-COMMERCE IN THE HEALTH SECTOR: THE CLINICIAN?S STRATEGIC PERSPECTIVE
Lucy Firth , Peter Frances , David Mellor

TIME AND ONLINE SHOPPING: EFFECTS OF POLYCHRONICITY ON PURCHASING BEHAVIOUR ON THE INTERNET
Heejin Lee , Sangjo Oh , Joel Lim

DEVELOPING A CUSTOMER-CENTRIC E-BUSINESS MODEL FOR A HIGH TECH SECTOR
Samar K. Saha , Nitya L. Karmakar

AGGREGATING DIFFUSE INFORMATION WITH SUBGROUPS
Kay-yut Chen , Tad Hogg

A LOW-COST B2B AND TRADING PARTNER MANAGEMENT PORTAL
Owen Molloy

E-COMMERCE COMPANIES IN INDIA
Varuna Godara

BUSINESS OBJECTIVES OF E-COMMERCE MARKETPLACES
Sabine Zumpe

E-BUSINESS IMPLEMENTATION IN SMES: A SUCCESS FRAMEWORK
Jiwei Shi , Keith Porter , Paul Otterson , Ian Barclay

E-BANKING IN ITALY: ?NO MORE BETS?
Andrea Carignani

ENHANCING DEVELOPMENT OF ONLINE COMMUNITIES THROUGH A MULTI-METHODOLOGICAL EVALUATION APPROACH
Georgios A. Dafoulas , Emmanouil Kalaitzakis , Linda A. Macaulay

AN INTEGRATIVE APPROACH FOR DEVELOPING ONLINE DISPUTE RESOLUTION
Wusheng Zhang , John Zeleznikow

A SEMANTIC KNOWLEDGE MANAGEMENT SYSTEM FOR KNOWLEDGE-INTENSIVE MANUFACTURING
Jiehan Zhou , Rose Dieng-kuntz

SEMANTIC WEB WITH SOUL
Mladen Stanojević , Sanja Vrane?

EGOVERNMENT ASSISTED PROGRAMMES IN A SEMANTIC WEB
Amar Msaid , Koné Mamadou Tadiou

AN EXPLORATORY STUDY ON THE ACCEPTANCE OF ELECTRONIC TAX FILING - THE CASE OF TAIWAN
Cheng-kiang Farn , Jen-rui Fu , Wen-pin Chao

CHARACTERIZING AND CATEGORIZING INTERNAL ADMINISTRATIVE PROCESSES IN AN E-GOVERNMENT SETTING
Mario Muñoz , Jesús Arias Fisteus , Johannes Textor , Carlos Delgado Kloos , Carlos Turmo , Clara Cala

RVICE MATCHING TECHNIQUE BASED ON APPLICATION PROTOCOL
Gregory Craske

PEER-TO-PEER MARKETING FOR CONTENT PRODUCTS - COMBINING DIGITAL RIGHTS MANAGEMENT AND MULTILEVEL MARKETING
Pasi Tyrväinen , Jarmo Järvi , Eetu Luoma

THE BUSINESS CASE FOR EMPLOYEE MOBILITY SUPPORT
Norm Archer

TOWARDS A SUCCESSFUL GLOBAL PAYMENT SYSTEM IN MOBILE COMMERCE
Agnieszka Zmijewska , Elaine Lawrence , Robert Steele

LEGAL REMEDIES FOR SECURING THE MOBILE ENTERPRISE
Elaine Lawrence , John Lawrence

A MOBILE SURVEY SYSTEM
S. Manoharan

A SYSTEM THAT PROVIDES ADAPTIVE AND CONTINEOUS INTERACTION FOR MOBILE E-BUSINESS
Eric Blechschmitt

MAN E-COMMERCE ARCHITECTURE FOR SECURE TRANSACTIONS
Vasu Alagar , Kaiyu Wan

COUPLING MOBILE PAYMENTS AND CRM IN THE RETAIL INDUSTRY
Jan Ondrus , Yves Pigneur

AN ASSESSMENT OF AUSTRALIAN WEB SITES IN THE GROCERY SECTOR
Sherah Kurnia , Petra Schubert

E-COMMERCE ENVIRONMENTS AS 3D ELECTRONIC INSTITUTIONS
Anton Bogdanovych , Helmut Berger , Simeon Simoff , Carles Sierra

MULTI-AGENT SYSTEM ARCHITECTURE FOR QUALITY CONTROL: MOVING TOWARD AUTONOMIC SYSTEMS FOR E-COMMERCE
Gilda Pour

WORKFLOW COORDINATION IN GRID NETWORKS FOR SUPPORTING ENTERPRISE-WIDE BUSINESS SOLUTIONS
Kostas Votis , Bill Vassiliadis , Christos Alexakos , Spiros Likothanassis , Athanassios Tsakalidis

UNSOLICITED COMMERCIAL COMMUNICATIONS AND DIRECT MARKETING. E-MAIL AND SMS FOR MARKETING PURPOSES
Antonia Paniza-fullana , Magdalena Payeras-capellà

THE IMPACT OF E-COMMERCE ON THE INTERNAL CONTROL AND ON AUDITING PRACTICES
Carlos Santos , José Tribolet

EXPLORING MOBILE-AGENT-BASED ARCHITECTURES FOR M-COMMERCE APPLICATIONS
Gilda Pour

DIFFUSION IN SOCIAL NETWORKS AND DISRUPTIVE INNOVATIONS
Geoffrey Canright , Kenth Engø-monsen , Åsmund Weltzien , Fahimeh Pourbayat

THE STRATEGIC USE OF e-COMMERCE IN THE TRANSFORMATION OF THE PUBLISHING INDUSTRY
Linda C. Gordon , David S. Kung

MODELS FOR MANAGING INCOMPLETE INFORMATION IN RECOMMENDER SYSTEMS
L. Martíne , L.g. Pérez , M. Barrranco

AN E-SATISFACTION MODEL ? APPLICATION TO INTERNET INFORMATION SEARCH AND PURCHASE
Ana Isabel Torres , Francisco Vitorino Martins

UNDERSTANDING THE CUSTOMERS? PLANNING AND PURCHASING PROCESS OF GROCERY PRODUCTS ? THE IMPACT OF LOCATION AND TIME
Carl-johan Rosenbröijer

DESIGNING THE DISTRIBUTION CHANNELS IN THE E-COMMERCE
Manuel Rodríguez Díaz , Tomás Fco. Espino Rodríguez1

E-COMMERCE AND TAXATION
Bo Sandemann Rasmussen

SUPER-SYMBOLIC ECONOMY: MODIFIED ROI FOR SME?S
Ana Hol , Athula Ginige

COMPARATIVE ANALYSIS OF USABILITY DESIGN IN E-SERVICE PROCUREMENTS
Henrik Artman , Erik Markensten

THE WIRELESS GATEWAY OF HANS1
Chen Tianzhou , Huang Jiangwei , Chenxi , Dai Hongjun

ISSUES OF DYNAMIC TRAVEL PACKAGING USING WEB PROCESS TECHNOLOGY
Jorge Cardoso

SHARED MEANING IN THE ELECTRONIC MARKETPLACE
Janet Aisbett , Guilherme Pires

EMAIL NOVICES? CHANGES IN INFORMATION FLOW OVER A FOUR-YEAR PERIOD: FROM CENTRALIZED INFORMATION FILTERING TO INTERNAL SPAMMING
Olle Bälter

A STEP TOWARDS AN INTEGRATED PRODUCT INFORMATION MANAGEMENT
Eulalio G. Campelo F. , Wolffried Stucky

THE ELECTRONIC SUPPLY CHAIN MANAGEMENT: RELATIONSHIPS AND CAPABILITIES
Manuel Rodríguez Díaz , Tomás F. Espino Rodríguez

A CRITIQUE OF WEB SERVICES
Jan Newmarch

PERFORMING PEER-TO-PEER E-BUSINESS TRANSACTIONS: A REQUIREMENTS ANALYSIS AND PRELIMINARY DESIGN PROPOSAL
Stephanos Androutsellis-theotokis , Diomidis Spinellis , Vassilios Karakoidas

LEGAL CONUNDRUMS IN CYBER-ARBITRATION
Sylvia Mercado Kierkegaard

PHISHING FREE INTERNET SYSTEM DESIGN
R Jesmin

THE NEED FOR A STRUCTURED APPROACH TO DIGITAL FORENSIC READINESS
Jerker Danielsson , Ingvar Tjøstheim

ESTABLISHING LONG-TERM TRUST IN E-COMMERCE
Ildemaro Araujo

E-CHECK CLEARING & SETTLEMENT SYSTEM FOR INDIAN BANKS
A. R. Dani , V. Visweswar , Ashutosh Saxena , P. Radha Krishna , V. P. Gulati

BIDDING AS DECISION-MAKING
Hosam Hanna

MICRO FIRMS IN NORTH STAFFORDSHIRE LOSING OUT ON E-BUSINESS KNOWLEDGE ? LESSONS FOR EU SMALL BUSINESS
Jane P. Pallister , Philip J. Weston , Anthony S. Atkins

INTERNET IMPACT ON ENTERPRISES? INTERNATIONALIZATION: THE CASE OF LITHUANIA SMEs
Rimantas Gatautis

MATCHMAKING IN THE WEB SERVICES MARKETSPACE: A LEVEL PLAYING FIELD FOR SMES?
Kevin Johnston

LOCAL E-COMMERCE REVISITED.
Kourgiantakis Markos , Petrakis Emmanuel

CONDUCTING ONLINE COMMUNITY RESEARCH
Tuula Mittilä , Maria Mäntymäki

E-COMMERCE FOR GOVERNMENTAL PUBLICATIONS
Carlos Del Cuvillo , Héctor García , Diego Pérez , Eva Franco

P2P: A NEW APPROACH TO B2B
Josef Ignacio Hötz Ordoño , Mª Teresa Ariza Gómez

GRASP ALL, LOSE ALL! : A CASE STUDY OF AN E-GOVERNMENT PROJECT
Lars-olof Johansson , Mats Carlsson

BUILDING A VIRTUAL E-COMMERCE COMMUNITY
Jorge Jair Moreno Chaustre , Roberto Carlos Naranjo Cuervo , Luz Marina Sierra Martinez , Martha Eliana Mendoza Becerra

BASIC CONCEPTS OF COMMON PORTAL FOR FOOD PRODUCERS AND PROCESSORS IN VOJVODINA
Borislav Jo?anov , Ninoslava Savić , Ivana Jo?anov

AUTOMATING THE PROCESS OF NEGOTIATION IN B2B TRANSACTIONS THROUGH SOFTWARE AGENTS
Fábio Roberto Pillatt , Antonio Rodrigo De Vit , João Carlos Da Silveira , Luciano Ferreira , Isabel Dillmann Nunes , Evandro Barbosa Kruel , Jeferson Belzarena , Tiago Abreu

REQUIREMENTS FOR E-PAYMENT SYSTEM BASED ON THE CREDIT CARD
Sungwoo Kang , Haeryong Park , Donghyeon Cheon , Kilsoo Chun , Jaeil Lee

NET BUSINESS ENVIRONMENT FOR SMALL AND MEDIUM-SIZED ENTERPRISES
Vladimir Stantchev , Marian Scherz

A PROPOSAL OF INNOVATION MANAGEMENT SYSTEM TO SUPPORT SELECTION AND ESTIMATION OF ALTERNATIVES FOR NEW PRODUCT DEVELOPMENT UNDER BUREAUCRATIC ORGANIZATIONS
Roberto Okada , Tsuyoshi Otani

DESIGN AND IMPLEMENTATIONS OF A BUSINESS TO CUSTOMER ELECTRONIC COMMERCE SYSTEM APPLYING WEB TECHNOLOGIES
Bo Meng , Huan Guo Zhang , Qian Xing Xiong

FROM LIBERALIZATION TO TECHNOLOGICAL INNOVATION: THE E-ADAPTATION OF THE PORTUGUESE FINANCIAL SERVICES
Fernando Alberto Freitas Ferreira , Fernando José Calado E Silva Nunes Teixeira

KNOWLEDGE MANAGEMENT THROUGH ?PED? ? A PERSONAL AND PROFESSIONAL SUCCESS
Jerônimo Moreira De Oliveira , Carmen Cecília Centeno

USABILITY: IMPACT ON E-COMMERCE
Ana Teresa Machado

e-LOGISTICS: THE STRATEGIES OF THE AUTOMOBILE INDUSTRY IN TRANSFORMING ITS SUPPLY CHAIN
Harold Dyck , Frank Lin , Conrad Shayo , David Kung

USE OF ELECTRONIC COMMERCE AND TECHNOLOGY BY CANADIAN BUSINESSES
Bryan Van Tol