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Title:
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INFORMATION SYSTEMS DEVELOPMENT: A HUMAN-CENTRED APPROACH |
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Author(s):
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Somkiat Kitjongthawonkul |
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ISBN:
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978-972-8924-57-7 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2008 |
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Edition:
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Single |
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Keywords:
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Human-centred, human-centred criteria, Information systems, Activity-centred analysis, Ontology, Problem solving
adapter |
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Type:
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Full Paper |
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First Page:
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106 |
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Last Page:
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114 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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Systems development can virtually be considered from two perspectives: technology-centred approach and humancentred
approach. A technology-centred approach to systems development is largely driven by technological artefacts
from system analysis to development. As apposed to technology centred, a human-centred approach considers
practitioners and people as prime drivers and technology as a primitive in system development process. This paper
presents a human-centred framework for developing information systems. The framework was built based on the three
human-centred criteria (i.e. problem-driven, activity-centred, and context bond) as well as the combination of the
enabling theories drawn from the fields like philosophy (semiotic theory), cognitive science (distributed cognitive),
psychology (activity theory), and work-place theory (work-oriented design). A running example of developing an order
processing system is used to illustrate the realisation of the component concepts of the framework. |
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