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Title:
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A THREE-YEAR STUDY OF THE GDPR AND THE CONSUMER |
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Author(s):
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Wanda Presthus and Hanne Sørum |
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ISBN:
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978-989-8704-27-6 |
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Editors:
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Miguel Baptista Nunes, Pedro Isaías and Philip Powell |
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Year:
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2021 |
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Edition:
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Single |
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Keywords:
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Information Privacy, the General Data Protection Regulation (GDPR), Consumer Rights, Empirical Study |
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Type:
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Full |
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First Page:
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153 |
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Last Page:
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160 |
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Language:
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English |
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Cover:
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Full Contents:
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click to dowload 
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Paper Abstract:
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This paper presents an empirical study of the General Data Protection Regulation (GDPR) from the consumer perspective.
Based on data collected through an online survey questionnaire over a period of three years (2018-2020), we identify trends
and patterns among Norwegian consumers. The findings show that the GDPR has not significantly affected consumer
awareness, nor level of control over their own personal data. Concerning the enhanced rights of deletion, data portability
and access to personal data, the patterns are similar, revealing that most of our respondents 'might execute' their rights.
Pertaining to website cookies, most of the respondents are unsure, and the general trend from 2019 to 2020 reveals a greater
uncertainty. This paper contributes with new insights for the industry and to the information privacy research field. |
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